[Key duties and responsibility]
- Provide game information to players i.e. event, announcement etc.
- Communicate with players via game community/forum.
- Collect/analyze feedback and suggestions from players and communicate with Game Developer/PM/CS for continuous improvements of game.
- Monitor disturbances and imbalances during games and provide corrective solutions.
- Conduct inspection of translation quality to pursue stable game service.
- Design and operation in-game event with risk management.
[Skills, knowledge and requirements]
- Native level of fluent English
- Familiar with English-speaking gaming industry and culture.
- Proficiency in Microsoft Office