Job Description
Rack, build, cable, configure, and provision Intel and AMD servers
Rack, cable, and deploy Cisco Layer 2 networking equipment
Troubleshoot, test, quality assurance of server hardware
Professionally resolve hardware issues via trouble ticket
Troubleshoot and resolve problems with basic network and operating system installations and configurations.
Monitor and assist our automated provisioning system for new server orders
Monitor and escalate issues with customer’s servers as necessary
Required Experience
Operating System Installation - Windows Server, Linux, Unix
Rack, cable, and deploy Cisco Layer 2 networking equipment
Moderate knowledge of PC hardware concepts and component installation.
Basic knowledge of various internet-related services and software (mail, web, DNS, etc).
General understanding of computer networking concepts.
Network wiring/cabling experience a plus.
Must be able to multitask in a fast-paced environment.
Customer focused attitude with some previous customer service experience.
Notes
Candidates who have 1 year of working experience or related educational qualifications are encouraged to apply